Return & refund policy
Return & Refund Policy
At OLO Invoicer, we strive to provide a seamless invoicing experience for individuals, startups, and small business owners. Your satisfaction is important to us. Please review our return and refund policy below.
Free Plan
- Our Free Plan allows you to generate up to 5 invoices and quotations per month.
- Since this plan is free of charge, no refund is applicable.
Paid Subscriptions
- If you subscribe to our paid plans (500 BDT per month), the subscription is non-refundable once the payment is successfully processed.
- You can, however, cancel your subscription at any time to avoid being charged for the next billing cycle.
Trial Period
- We may offer a trial period for certain promotions.
- If you cancel within the trial period, no payment will be charged.
Service Issues
- If you experience technical issues that prevent you from using OLO Invoicer, please contact our support team.
- We will make every reasonable effort to resolve the issue promptly.
- In exceptional cases where the service is proven unusable due to platform errors, partial or prorated refunds may be considered at our discretion.
Payment Disputes
- Any payment disputes should be reported to us within 7 days of the transaction.
- We reserve the right to investigate and resolve the issue in a fair manner.
Modifications to Policy
- OLO Invoicer reserves the right to update or modify this Return & Refund Policy at any time.
- Users will be notified of any material changes through the app or registered email.
Contact
- For questions or concerns regarding refunds or subscription issues, please contact us at:
- Email: [email protected]
- Website: www.oloinvoicer.com
This policy was last updated in September 2025
Need Help?
If you have any questions about our refund policy or need assistance with your account, our support team is here to help.